Managed IT Services
We are your TruePath to IT management, taking a proactive approach, we don’t react to disasters, we work hard to prevent them.
Proactive Management
Simplified Flat-Rate Billing
On-site and Remote Tech Support
TruePath IT believes in providing reasonable, affordable and reliable IT support services. No more hourly fees, our IT service agreements allow our customers to forecast their budget and not be worried about the fine print.
Our on-site & remote tech
support includes:
No limits for, calls, emails or tickets
High priority support with fast response times
Support via phone, email, or submit a support ticket on our easy to use portal
Our focus is to offer our customers technology solutions that provide stability, efficiency, security, compliance and peace-of-mind. Managed IT Services go beyond basic server and computer support, performing daily, weekly, monthly, quarterly and yearly preventative maintenance tasks to reduce disasters and mitigate the cost of an emergency.
Included Services and
Features:
On-site and Remote Tech Support
24/7 Monitoring and Management
High Priority Business Class Support
Flat-Rate and Budget- Friendly Billing
Strategic Planning and Consulting
Documentation of IT Infrastructure
Inventory and Asset Management
Antivirus Management
Proactive Daily, Weekly, Monthly, Quarterly and Yearly Maintenance
How we reduce risk and prevent disasters:
Check local and cloud backups on a daily basis
Monitor server and workstations
Automate the remediation of known issues and problems
Run Windows and application updates on all server and workstations
Monitor firewall and network traffic
Document all changes or update
How We Do IT
1
Discover
With a site survey to determine your current challenges and goals.
2
Plan
Upgrades, best practices, road map for success.
3
Deliver
Never worry about your IT again.
Say goodbye to slow IT partners and hello to TruePath IT!
Don’t wait for disaster to strike, TruePath IT has your back 24/7 with proactive support and planning.