Managed IT Services

We are your TruePath to IT management, taking a proactive approach, we don’t react to disasters, we work hard to prevent them.

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Proactive Management

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Simplified Flat-Rate Billing

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On-site and Remote Tech Support

TruePath IT believes in providing reasonable, affordable and reliable IT support services. No more hourly fees, our IT service agreements allow our customers to forecast their budget and not be worried about the fine print.

Our on-site & remote tech
support includes:

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No limits for, calls, emails or tickets

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High priority support with fast response times

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Support via phone, email, or submit a support ticket on our easy to use portal

Our focus is to offer our customers technology solutions that provide stability, efficiency, security, compliance and peace-of-mind. Managed IT Services go beyond basic server and computer support, performing daily, weekly, monthly, quarterly and yearly preventative maintenance tasks to reduce disasters and mitigate the cost of an emergency.

Included Services and
Features:

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On-site and Remote Tech Support

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24/7 Monitoring and Management

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High Priority Business Class Support

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Flat-Rate and Budget- Friendly Billing

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Strategic Planning and Consulting

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Documentation of IT Infrastructure

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Inventory and Asset Management

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Antivirus Management

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Proactive Daily, Weekly, Monthly, Quarterly and Yearly Maintenance

How we reduce risk and prevent disasters:

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Check local and cloud backups on a daily basis

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Monitor server and workstations

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Automate the remediation of known issues and problems

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Run Windows and application updates on all server and workstations

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Monitor firewall and network traffic

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Document all changes or update

How We Do IT

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Discover

With a site survey to determine your current challenges and goals.

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Plan

Upgrades, best practices, road map for success.

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Deliver

Never worry about your IT again.

Say goodbye to slow IT partners and hello to TruePath IT!

Don’t wait for disaster to strike, TruePath IT has your back 24/7 with proactive support and planning.